![]() Click “Save and Close” to complete the process.Review the transaction to ensure it’s accurate. QuickBooks Online will apply the credit to the invoice, reducing the total amount due.In the “Outstanding Transactions” section, you will find the credit memo you created earlier. ![]() Choose the one you want to apply the credit to by checking the box next to it. You will see a list of open invoices for that customer.In the “Receive Payment” window, choose the customer who is receiving the credit.Under the “Customers” category, select “Receive Payment.”.Go back to the ‘+’ icon at the top left corner of your dashboard.Step 3: Apply the Credit Memo to an Invoice Once all the information is filled out, click “Save and Close.”.Ensure the total credit amount is accurate.QuickBooks Online allows you to add line items, specify quantities, rates, and applicable taxes. ![]()
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